Dear Guest,

Your well-being is our top priority – as the world enters a new phase where health and well-being have become more critical than ever before, we need to embrace new changes in the way of live and travel. In line with this, Crowne Plaza Antwerp has intensified its cleanliness measures, developed enhanced sanitation procedures, and new hotel protocols have been developing with guest’s welfare as our top priority.

As we are ready to welcome you, we would like to share with you the measures in place.

Measures to protect against infections concern all of us, quite independently of current developments in the spread of the Coronavirus. However, appropriate preparations and preventive measures can help to reduce the risk of infection.

The most important measures are therefore

  • Hand hygiene – frequent intensive washing of hands with soap, cold water is enough
  • To wear a mouth/nose mask is mandatory
  • Use of disinfecting dispensers
  • Take the following measures into account when coughing:
    • Preferably use disposable handkerchiefs.
    • Do not sneeze/cough in the hand (better in the elbow).
    • Turning people away when sneezing / coughing
  • Keep your distance and avoid contact with people suffering from respiratory diseases
  • Even if courtesy and decency require, avoid shaking hands and kissing with colleagues and business partners.

If you feel sick and experience symptoms such as fever, coughing and signs of a respiratory infection yourself, please call reception via direct number 11 and stay in the room.

We will inform the necessary authorities and help you as soon as possible.


Have a pleasant stay,

With warm greetings,

The Crowne Plaza Antwerp Team!


  • Receptionists are provided with mouth masks and face shield.
  • Hand sanitizers are available throughout the lobby.
  • A clear barrier has been installed for the safety of our guests and our colleagues.
  • Health declaration form is required for all arriving guests.
  • Social distancing signages in reception has been installed for re-enforcements and guidance.
  • Floor markers have been installed to enforce and guide guests to observe social distancing.
  • Scheduled surface spraying and disinfecting of the hotel lobby on an hourly basis.
  • We prefer electronic payment.

  • Floor markers have been installed to enforce and guide guests to observe social distancing.
  • Reduce the number of guests inside the elevator.
  • Elevators and elevator floor buttons are sanitized periodically.

  • Housekeeping staff are provided with protective gear
  • Hotel equipment and tools are disinfected daily

  • Increased spacing between all tables.
  • Floor markers installed.
  • Registration is mandatory. A link will be provided by QR scan code.
  • Cutleries are sanitized.

  • All participants should wear a mask everywhere in the hotel.
  • All participants should disinfect their hands at the entrance of the hotel.
  • All participants are requested to respect the general hygiene rules.
  • Always keep social distancing with other participants and hotel staff.
  • Respect maximum number of participants allowed in each space.
  • Floors will be marked for participants to respect directions in the lobby and social distancing as much as possible.
  • Participants are requested to keep the same seat during the entire day / days.
  • Be as digital as possible in the organization of your event: avoid distributing paper programmes / names badges, …
  • Water bottles will be foreseen in the meeting rooms. However, please encourage the participants to bring their own drinking bottle.

  • Reservation per hour can be made via front office.
  • 4 people are allowed at the same time in the area.